Internship – Boooking assistant and international communication, Barcelona

This Company operates in the real estate sector and is located in Barcelona with easy connections to the city center. You will have the opportunity to manage the bookings and reservations of tourists, do administrative work and customer service. The company is looking for enthusiastic and dynamic students who are good in problem solving when it is necessary to know how to navigate through difficult decisions. They are offering alternatives to rent luxury apartments to visitors who come to Barcelona like Business man, companies, medical patients, negotiation travelers and other clients from all over the world. Their strategy is to make the guests feel as comfortable as at home. Internship tasks: The student will support the booking department with the maintenance of the direct contact with customers and the solving of problems that may occur: -Customer service via telephone, email and in person -Check-in and check-out (normally from the office but sometimes directly in the apartment) -Negotiations with clients -Updating of prices in the web -Publication of offers online -Management of the apartments -Support to the directors -Visits to the apartments with the clients -Information and assistance for clients Attention: In case of absence the student must always present a medical certificate, otherwise the company will deduct the salary of that day. After the second day of absence, even with medical evidence, the company will deduct it. NOTE: ONLY OBLIGATORY INTERNSHIPS Requirements for the applicant: Studies Tourism, Hospitality, International Commerce, Languages Required languages English – B2 Spanish – B1 Desired experience not required, however experience in customer service valued IT skills MS Office, Internet Other requirements Proactive person, dynamic and with the capacity to solve conflicts Important information Location Barcelona Benefits 450€/month Working hours Monday to Saturday – flexible schedule 40h per week