Childcare Head of Department - Summer

About the Role As a Head of Department within our childcare team you will be responsible for the management of one of our children’s clubs. You will report into the Childcare Manager and will be accountable for a team of nannies and/or activity leaders. You will help create a stimulating environment whilst looking after the safety and welfare of all children. Supervisory experience and excellent organisational skills are a must. We have a strong management team that provides on-going support and training. This position is available from April through to September or October with the possibility of year-round employment. Main Responsibilities  Ensure excellent relationships are maintained with parents and their children  Support and assist the Childcare Manager to provide effective day-to-day management of the department  Formulate, operate and evaluate a varied weekly programme of activities  Assist the Childcare Manager with paperwork, keeping up-to-date records for all children  Actively promote the childcare department to all guests, ensuring parents and guardians are well informed about the department, its services and facilities  Ensure all health, safety and security systems are fully operational on a daily basis  Maintain high standards of organisation and co-ordination within the department  Support and supervise your team of nannies with their day-to-day duties  Mentor and train new staff; provide on-going training to your department  Develop good communication with other hotel departments  Maintain inventories on a weekly basis  Assist the Childcare Manager with regular reviews and staff appraisals  Assist the Childcare Manager in monitoring and controlling department costs  Relief duties within childcare, other departments and hotels where necessary Abilities and Skills  Present a ‘can do’ attitude  Team skills  Confident, assertive self-motivator, show initiative  Flexible approach  Organised, be pro-active, a good planner  Effective leadership skills  Staff development  Patient and sympathetic by nature  An affinity with all children Essential Requirements  CACHE, NNEB, City & Guilds, BTEC National Diplomas or equivalent qualification to level 3  At least 2 years’ experience in a childcare environment  Excellent communication and administration skills  Ability to use initiative, plan, organise and prioritise work load  First Aid certificate  Good swimmer  Fluent in English  Enhanced disclosure required through the ‘Disclosure and Barring Service (DBS)’  UK/EU Passport holder  UK National Insurance Number  UK Bank Account Package and Benefits  Return travel to/from UK  Medical insurance  Comfortable accommodation  All meals  Discounted drinks and beauty treatments  Use of some hotel sports equipment and facilities including tuition  Smart uniform  Holiday concessions for friends and family  A competitive salary  Comprehensive training  Opportunity to work year-round  Management development About Mark Warner Mark Warner specialise in superb activity holidays to top ski resorts in Europe and beautiful beach locations in the Mediterranean. Our holidays are perfect for everyone from families, singles or couples to groups of friends. Who We Are With 40 years’ experience we have grown into one of the most highly regarded independent travel companies in the UK. We have received numerous accolades and are very proud to have recently been voted ‘Best Family Tour Operator, Best Activity & Adventure Operator, Best All Inclusive Operator and to win silver for Best Ski Operator’. Our Team We continue to be market leaders for family holidays and each year employ over 1,500 staff to work in our overseas resorts. With 50,000 clients travelling with us across our summer and winter programmes we see an incredible 40% rebook future holidays. Much of our success is attributed to the high quality of our staff and their dedication to outstanding customer service. Looking for a Career or just a one-off Season? Providing both winter and summer holiday packages puts us in a unique position to offer plenty of opportunities for career progression. Whether you’re looking for a short-term challenge or career development, Mark Warner offers a rewarding adventure and fantastic opportunities whatever path you choose.